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Hiring for Customer Care Associate(outbound - Sales) in our bank - Secunderabad L in Hyderabad / Sec (Job in Hyderabad Secunderabad)

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Job Description:Hi, Greetings from DCB bank Your CV have been shortlisted for a position of& nbsp Customer Care Associate(OUTBOUND - Sales)& nbsp in our bank - Secunderabad Location Descriptions& nbsp Details 1& nbsp Functional Designation& nbsp Customer Care Associate 2& nbsp Business Unit& nbsp Alternate Channels 3& nbsp No. of Vacancies 50 4& nbsp Locations& nbsp Mumbai 5& nbsp Grade& nbsp AM2 6& nbsp Reporting to & nbsp Team Leader 8& nbsp Job Summary& nbsp Handle Outbound Calls from customers& nbsp & nbsp Sell Banking Products Target base 9& nbsp Detailed Responsibilities& nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Handle Customer Query / Complaints of Banks Customers & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Handle enquiries on new products / communications launched by bank. & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Ensure end to end resolution and provide customer satisfaction on every call & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Out calling customers whenever required and follow up to take queries to closures & nbsp & nbsp & nbsp & nbsp & nbsp *Other duties may be assigned as business needs require: & nbsp & nbsp Qualification: 12 th Pass Or Graduation & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Experience& nbsp Essential& nbsp Desired 11& nbsp & nbsp Experience with call centers / BPOs preferred/ BANKS 12& nbsp Desired skills and competencies& nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees) & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Open to work on Sundays and Bank holidays & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Ability and desire to sell & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp Strong Communication & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp & nbsp confident and determined approach & nbsp & nbsp Experience in cross selling various banking products would be an added bonus Address: DCB Bank Ltd 9-1-125/3-1,Sidharth Plaza, 4th Floor,Sarojini Devi Road, Secundrabad,500003 ALIM KHAN Kindly carry a copy of your resume and please send this mail to any of your friends who are interested in this opening.


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Posted on: Saturday, 23 February, 2019  09:51
Expires On: Friday, 30 September, 2022  18:30

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