Hiring for IT Operations Manager Bengaluru for Exp. 4 - 8 Years at Philips Software Centre Pvt. Ltd. (Job in Kolkata)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Ensure that the services are provided at a Regional and Site level on a consistent basis to meet the needs of the end users and local management. Also Manage new Projects in close collaboration with real-estate and IT suppliers. Deployment, delivery and support of infrastructure and operations services Act as a champion/ promoter of the Outsourcing strategy, the IT I & O service portfolio and an interface to the local business. Management of outsourced suppliers on local level and take audit role in checking and validating reports provided Single point of contact for escalations and exceptions with regards to Philips IT I& O. Local contact for Philips IT I& O global projects and services Help customers know more about IT I& O projects and new technologies that are offered. Responsible for all IT related purchasing and licencing in line with Philips IT Asset Management Directive. Research and advise what would be the best solution for business according to the local need and advise if this is in line with Philips IT policies or not. Support Cluster Manager and IT BP to consolidate local demand, organize and contract implementation and perform supplier management. Accountability for Services cost budgeting and reporting of the country service delivery, i.e. AOP, coverage of all cost, tariffs and billing, cost reductions and management reporting. Keeps local and regional offices network online and operational Gives necessary and requested trainings to the end-users. Keeping all the systems updated with the latest patches and anti-virus updates. Maintain fully secure IT Infrastructures according to IT Directives. Aligning relevant way of work to the standards set forth by the Philips IT. To fulfil his responsibilities and to have his personnel fulfil their responsibilities as indicated in procedures and instructions.